Overview:
IT 101 is a confidence-building introduction to computing, ideal for those new to digital tools or returning after a long break. Participants learn how computers work, how to use common applications, and how to perform everyday digital tasks with ease. This course focuses on practical skills from writing documents to safely navigating the internet in a relaxed, guided environment.
Key Topics:
- Understanding computer components and operating systems
- Navigating Windows/macOS interfaces
- Microsoft Office fundamentals (Word, Excel, PowerPoint)
- Setting up and managing emails effectively
- Internet safety and responsible online behaviour
- File management, backups, and data security basics
- Introduction to cloud storage and Google Workspace
Duration: 2 weeks (Flexible scheduling available)
Delivery Mode: Online or in-person (Kingston training centre or client site)
Ideal For: Beginners, administrative staff, jobseekers, or anyone aiming to become digitally confident
Outcome:
By the end of the course, participants will independently use computers and common software tools, manage files and emails efficiently, and feel confident in performing essential digital tasks.

